DoorlyxPrivacy Policy

Version 1.0 · Effective 2026-07-11

Esta traducción se ofrece solo por conveniencia; la versión en inglés es la que rige (Sección 30.5).

Tradiksyon sa a se pou konvenyans sèlman; se vèsyon anglè a ki gouvène (Seksyon 30.5).

See also: Privacy Policy

DOORLYX

TERMS OF USE AGREEMENT

Effective Date: July 11, 2026 • Version 1.0

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE REGISTERING FOR OR USING THE DOORLYX PLATFORM. THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER (SECTION 25) THAT AFFECT YOUR LEGAL RIGHTS. BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THIS AGREEMENT.

This Terms of Use Agreement (the "Agreement" or "Terms") is a legally binding contract between you ("you," "your," or "User") and Doorlyx LLC, a Florida limited liability company ("Doorlyx," "we," "us," or "our"), governing your access to and use of the websites doorlyx.com and doorlyx.app, the Doorlyx software platform, applications, APIs, tools, and all related services, features, and content (collectively, the "Services"). If you are entering into this Agreement on behalf of a brokerage, team, company, or other legal entity, you represent and warrant that you have the authority to bind that entity, in which case "you" refers to that entity.

1. Acceptance of Terms; Electronic Signature

1.1 Clickwrap Acceptance. You accept this Agreement by (a) checking the acceptance box and clicking "I Agree" (or a similar button) during registration; (b) creating an account; or (c) accessing or using any part of the Services. Acceptance is required at the time of registration and each time a materially revised version of these Terms is presented to you.

1.2 Electronic Records and Signatures. You consent to transact electronically and agree that your electronic acceptance constitutes a valid, binding signature under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN, 15 U.S.C. § 7001 et seq.) and the Florida Uniform Electronic Transaction Act (Fla. Stat. § 668.50). Doorlyx records the date, time, IP address, account identifier, and Terms version of each acceptance, and such records are admissible as conclusive evidence of your agreement.

1.3 If You Do Not Agree. If you do not agree to these Terms, you may not register for, access, or use the Services.

2. Definitions

  • "AI Outputs" means any content generated in whole or in part by artificial intelligence through the Services, including text (descriptions, captions, scripts, emails, SMS drafts), images (enhanced photos, virtually staged photos, social graphics, flyers, postcards), audio (synthetic voice, voiceovers), and video (reels, avatar videos, digital-twin videos), in any language.
  • "User Content" means all content you upload, submit, connect, or make available to the Services, including listing data, property photos and videos, logos, headshots, recordings of your face and voice, scripts, text, brokerage information, and lead data.
  • "Digital Twin" or "Avatar" means an AI-generated synthetic representation of a real person's face, likeness, body, and/or voice created from User Content.
  • "Autopilot" means any Doorlyx feature that automatically plans, generates, schedules, publishes, or sends content or communications on your behalf, including campaign plans, approval-by-silence workflows, and automated lead follow-up.
  • "Third-Party Platforms" means services not owned by Doorlyx, including social networks (e.g., Meta/Facebook/Instagram), MLS systems, email and SMS carriers, and AI infrastructure providers.
  • "Depicted Person" means any identifiable individual whose face, likeness, image, or voice appears in User Content or AI Outputs.

3. Eligibility

3.1 You must be at least eighteen (18) years old and legally capable of entering into binding contracts. The Services are intended for use by licensed real estate professionals, brokerages, and their authorized staff in the United States. You represent that all license information you provide (including any Florida DBPR/FREC license number) is accurate and current.

3.2 The Services are not directed to children, and we do not knowingly permit any person under 18 to register. You may not create, upload, or generate any content depicting a minor through the avatar, voice, or video features under any circumstances.

3.3 You may not use the Services if you have previously been suspended or removed from the Services, or if you are prohibited from receiving services under the laws of the United States or any applicable jurisdiction.

4. Account Registration and Security

4.1 Accurate Information. You agree to provide true, accurate, current, and complete registration information (including your legal name, brokerage affiliation, and license number where applicable) and to keep it updated. Doorlyx may suspend or terminate accounts containing false or misleading information.

4.2 Credentials. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorized by you. You must notify us immediately at the contact address in Section 31 of any unauthorized use or suspected breach. Doorlyx is not liable for any loss or damage arising from your failure to protect your credentials.

4.3 One Person Per Seat. Each account or agent seat is personal to the named individual and may not be shared, transferred, or resold without our written consent. Brokerage plans may include multiple named agent seats managed by an authorized broker administrator.

4.4 Broker Administrators. If your account is provisioned under a brokerage plan, your broker administrator may have access to your usage data, generated content, campaign performance, and ROI analytics, and may manage or terminate your seat. Doorlyx is not responsible for actions taken by your brokerage.

5. Description of the Services

Doorlyx is a real estate marketing software-as-a-service platform that generates marketing assets from listing data, including: single-property landing pages with QR codes and lead capture; vertical video reels; flyers, postcards, and social graphics; listing descriptions, captions, and email content; AI photo enhancement and AI virtual staging; AI avatar and synthetic-voice videos (Digital Twins); campaign planning and scheduling; automated publishing to connected channels; automated lead-response messaging ("Concierge"); and analytics and ROI dashboards. Content may be generated natively in English, Spanish, and Haitian Creole. Doorlyx may add, modify, limit, or discontinue features at any time in its sole discretion. THE SERVICES ARE A MARKETING TOOL ONLY. DOORLYX IS NOT A REAL ESTATE BROKERAGE, DOES NOT PROVIDE BROKERAGE, LEGAL, TAX, LENDING, APPRAISAL, INSPECTION, OR INSURANCE SERVICES, AND DOES NOT PROVIDE LEGAL OR COMPLIANCE ADVICE.

6. Subscription Plans, Fees, and Billing

6.1 Fees. Access to paid features requires a paid subscription per the plan and pricing presented at purchase. All fees are stated in U.S. dollars and are exclusive of taxes, which are your responsibility.

6.2 Automatic Renewal. SUBSCRIPTIONS RENEW AUTOMATICALLY at the end of each billing period at the then-current rate unless you cancel before renewal through your account settings. By subscribing, you authorize Doorlyx and its payment processor to charge your payment method on a recurring basis.

6.3 Price Changes. We may change fees upon at least thirty (30) days' notice; changes apply at your next renewal. Your continued use after the effective date constitutes acceptance of the new fees.

6.4 No Refunds. Except where required by law or expressly stated otherwise, all fees are non-refundable and non-creditable, including for partial billing periods, unused generation credits, downgrades, feature changes, or account termination for breach.

6.5 Usage Limits and Spend Caps. Plans may include usage quotas, generation credits, daily or monthly spend caps, rate limits, and fair-use limits on AI generation, rendering, voice synthesis, avatar video, publishing, and messaging. Doorlyx enforces automated cost-protection controls that FAIL CLOSED: when a cap, quota, or anomaly threshold is reached, generation and publishing may pause automatically without notice. Doorlyx is not liable for content that is delayed, skipped, or not generated because of such controls, and skipped scheduled items may be permanently forfeited rather than retroactively generated.

6.6 Chargebacks; Non-Payment. If payment fails or is charged back, we may suspend or terminate the Services immediately. You are responsible for all collection costs, including reasonable attorneys' fees.

6.7 Trials and Promotions. Free trials, pilot accounts, beta access, and promotional pricing may be modified or revoked at any time and convert to paid plans as disclosed at signup.

7. License Grant and Use Restrictions

7.1 License. Subject to your compliance with this Agreement and payment of applicable fees, Doorlyx grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal real estate marketing business purposes.

7.2 Restrictions. You will not, and will not permit anyone to: (a) copy, modify, translate, or create derivative works of the Services or their software; (b) reverse engineer, decompile, disassemble, or attempt to derive source code, models, prompts, or algorithms; (c) rent, lease, sell, resell, sublicense, or provide the Services to third parties as a service bureau or white-label offering without a written agreement with Doorlyx; (d) circumvent usage limits, spend caps, metering, security measures, or access controls; (e) scrape, crawl, harvest, or extract data from the Services by automated means; (f) use the Services to develop a competing product or to train any machine-learning model; (g) probe, scan, or test the vulnerability of the Services or interfere with their operation; (h) use the Services in violation of any law or third-party right; or (i) share, disclose, or misuse API keys, webhooks, or credentials.

8. User Content; Your Representations

8.1 Ownership. You retain all ownership rights in your User Content. You are solely responsible for your User Content and for the consequences of uploading, generating, publishing, or distributing it.

8.2 License to Doorlyx. By submitting User Content, you grant Doorlyx a non-exclusive, worldwide, royalty-free, sublicensable (to our hosting and AI infrastructure providers solely as needed to operate the Services) license to host, store, cache, reproduce, process, transcode, analyze, adapt, translate, modify, display, perform, and distribute your User Content, and to create AI Outputs from it, solely for the purposes of (a) providing, securing, and improving the Services you request; (b) generating and delivering AI Outputs; (c) publishing content to channels you connect; and (d) complying with law. This license ends when your content is deleted from our systems, except for backup copies retained for a commercially reasonable period and content already published to Third-Party Platforms at your direction.

8.3 No Model Training Without Consent. Doorlyx will not use your face, likeness, or voice recordings to train generalized AI models unrelated to your account without your separate, explicit opt-in consent.

8.4 Your Representations and Warranties. For all User Content, you represent and warrant that: (a) you own it or have all rights, licenses, consents, releases, and permissions necessary to use it and to grant the license above, including rights to all listing photographs (whether taken by you, your brokerage, or a photographer) and all MLS data; (b) you are authorized by the listing owner and your brokerage to market each property you submit; (c) it does not and will not infringe, misappropriate, or violate any intellectual-property, privacy, publicity, biometric, or other right of any person; (d) it is accurate and not misleading, including prices, property features, and availability; and (e) it complies with all applicable laws, MLS rules, and brokerage policies.

8.5 Removal. Doorlyx may (but has no obligation to) monitor, screen, refuse, remove, or disable any User Content or AI Output at any time, for any reason, without notice or liability, including content flagged by automated compliance and safety systems.

9. AI-Generated Content (AI Outputs)

9.1 Ownership of Outputs. As between you and Doorlyx, and subject to your compliance with this Agreement and applicable law, Doorlyx assigns to you its rights, if any, in AI Outputs generated for your account. You acknowledge that (a) due to the nature of generative AI, outputs may not be unique, and similar or identical outputs may be generated for other users; (b) the extent of intellectual-property protection available for AI-generated works is unsettled and Doorlyx makes no warranty that AI Outputs are protectable, original, or non-infringing; and (c) certain elements (templates, stock music, fonts, brand frameworks, watermarks) remain the property of Doorlyx or its licensors and are licensed for use only within Outputs produced through the Services.

9.2 MANDATORY HUMAN REVIEW. GENERATIVE AI CAN AND DOES PRODUCE ERRORS, OMISSIONS, MISTRANSLATIONS, AND FABRICATED OR MISLEADING STATEMENTS ("HALLUCINATIONS"). YOU AGREE THAT YOU --- A LICENSED PROFESSIONAL --- ARE THE PUBLISHER OF RECORD OF EVERY AI OUTPUT, AND THAT YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, EDITING, VERIFYING, AND APPROVING EVERY AI OUTPUT BEFORE IT IS PUBLISHED, SENT, PRINTED, OR OTHERWISE USED, INCLUDING OUTPUTS PUBLISHED THROUGH AUTOPILOT UNDER SECTION 11. DOORLYX DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, LEGALITY, OR FITNESS OF ANY AI OUTPUT.

9.3 Facts You Must Verify. Without limitation, you must independently verify: prices and price history; square footage, lot size, bed/bath counts, and year built; HOA, CDD, condo, and assessment information; flood zone, insurance, hurricane, and elevation information; school assignments; taxes; commission and compensation statements; and any statement about property condition, permits, or legal status.

9.4 AI Disclosure. Certain platforms, MLS rules, and laws require disclosure that content is AI-generated or synthetically produced. You are solely responsible for enabling, including, and maintaining any required "AI-generated" or synthetic-media disclosures when publishing AI Outputs to any Third-Party Platform, MLS, advertisement, or consumer communication. Doorlyx may, in its discretion, apply watermarks, labels, or content-provenance metadata to AI Outputs and you may not remove them where required by law or platform policy.

9.5 Not Professional Advice. AI Outputs, including market analyses, pricing suggestions, translations, scripts, and lead-response messages, are provided for convenience only and do not constitute legal, brokerage, financial, appraisal, or tax advice.

10. Digital Twins, Avatars, Voice Cloning, and Biometric Consent

10.1 Explicit Consent Required. The avatar and voice features create synthetic media from a real person's face and voice. You may only create a Digital Twin of (a) yourself, or (b) another adult who has given prior, explicit, informed, written consent that you can produce on request. Doorlyx may require, and you agree to complete, an affirmative consent-verification step (including a recorded consent statement on video) before avatar or voice features are enabled for any Depicted Person, and may rely on the consent flows of its avatar and voice infrastructure providers.

10.2 Scope of Consent. By recording or uploading your face, body, or voice (or submitting that of a consenting Depicted Person), you grant Doorlyx the license in Section 8.2, expressly including the right to process facial geometry, appearance, and voice characteristics to create, render, store, and operate the Digital Twin; to generate new synthetic images, video, and speech of the Depicted Person in English, Spanish, Haitian Creole, and other supported languages, including speech the Depicted Person never actually said, wearing clothing and in settings the Depicted Person never actually wore or visited, solely to produce marketing content for your account; and to transmit such data to avatar/voice processing providers as sub-processors.

10.3 Biometric Information. To the extent face or voice data constitutes biometric information under applicable law (including the Illinois Biometric Information Privacy Act, Texas Capture or Use of Biometric Identifier Act, or Washington biometric laws), you consent, and warrant that each Depicted Person has consented, in writing to its collection, processing, storage, and disclosure to sub-processors as described in this Agreement and the Doorlyx Privacy Policy. Biometric source data is retained only as long as needed to operate the Digital Twin and is deleted upon revocation, account deletion, or as required by law, subject to a commercially reasonable deletion period.

10.4 Right of Publicity. You warrant that use of each Depicted Person's name, image, likeness, and voice as contemplated here does not violate any right of publicity or privacy, including Fla. Stat. § 540.08, and that any required releases have been obtained. You will not use avatar or voice features to depict celebrities, public figures, colleagues, clients, competitors, or any person without consent.

10.5 Revocation and Removal. A Depicted Person may revoke consent prospectively at any time by written notice to Doorlyx. Upon revocation or account deletion, Doorlyx will disable generation of new content using that person's Digital Twin and delete source recordings and avatar models under its control within a commercially reasonable period, except as retention is required by law or for dispute resolution. Revocation does not affect content already generated and published at your direction.

10.6 Prohibited Synthetic Media. You will not use avatar, voice, image, or video features to: impersonate any person; create content of minors; create sexually explicit, defamatory, deceptive, fraudulent, or harassing content; create political campaign content or election-related media; misrepresent that synthetic speech is a live human where disclosure is required; fabricate testimonials or reviews; or violate any deepfake, synthetic-media, robocall, or voice-impersonation law. Doorlyx may disable features, remove content, and terminate accounts for actual or suspected violations, and may report unlawful content to authorities.

11. Automated Campaigns, Autopilot, and Approval-by-Silence

11.1 Your Authorization. Autopilot features automatically plan, generate, schedule, and publish marketing content and send communications on your behalf to channels and recipients you connect or upload. BY ENABLING AUTOPILOT OR ANY SCHEDULED CAMPAIGN, YOU EXPRESSLY AUTHORIZE DOORLYX TO ACT AS YOUR TECHNICAL AGENT TO PUBLISH AND SEND SUCH CONTENT WITHOUT FURTHER PER-ITEM CONFIRMATION, AND YOU ADOPT EACH PUBLISHED ITEM AS YOUR OWN STATEMENT.

11.2 Approval-by-Silence. Where the Services provide a preview or review window before publication, an item is deemed approved by you if you do not reject or edit it within the stated window. You are responsible for monitoring your notifications, dashboard, and review queue. Failure to review does not shift responsibility for published content to Doorlyx.

11.3 Pause and Kill Switch. You may pause Autopilot, disconnect channels, or cancel scheduled items at any time through the dashboard. Pausing does not recall content already published or messages already sent. Items skipped while paused, blocked by spend caps, or blocked by compliance gates may be permanently skipped.

11.4 Automated Compliance Gates. Doorlyx may run automated compliance, tone, and safety checks and may block, modify, delay, or decline to publish any item that fails such checks. These gates are a convenience and safety feature only; THEY ARE NOT A GUARANTEE OF LEGAL COMPLIANCE and do not reduce your responsibilities under Sections 9 and 12.

11.5 Scheduling and Timing. Publishing times are targets, not guarantees. Doorlyx is not liable for early, late, duplicated, or failed publications, including those caused by Third-Party Platform outages, API changes, token expirations, rate limits, or queue conditions.

12. Real Estate Advertising and Regulatory Compliance --- Your Responsibilities

12.1 You Are the Regulated Professional. You acknowledge that real estate advertising is regulated and that compliance obligations rest with you and your brokerage, not with Doorlyx. You are solely responsible for ensuring that every AI Output and every use of the Services complies with all applicable federal, state, and local laws and rules, including without limitation:

  • Fair Housing. The federal Fair Housing Act (42 U.S.C. § 3601 et seq.), the Florida Fair Housing Act, and all state and local anti-discrimination laws. You will not generate, request, edit, target, or publish content that states or implies a preference, limitation, or discrimination based on race, color, religion, sex, disability, familial status, national origin, or any other protected class, including through audience targeting on advertising platforms.
  • License Law and Advertising Rules. Florida Chapter 475 and Rule 61J2-10.025 (and equivalent rules in other states), including the requirement that advertising display the brokerage name as registered and not be false, deceptive, or misleading. You are responsible for the accuracy and inclusion of your name, license status, team name, and brokerage identification in all marketing, in every language in which it is generated.
  • MLS and IDX Rules. All rules of any MLS or listing service from which data originates, including display, attribution, refresh, co-mingling, and permitted-use rules, and NAR Code of Ethics Article 12 (true picture in advertising).
  • Deceptive Practices. Section 5 of the FTC Act, the Florida Deceptive and Unfair Trade Practices Act, and truth-in-advertising rules, including rules on testimonials, endorsements, and AI-generated reviews.
  • Communications Laws. For any email, SMS, voice, or automated communication sent through or facilitated by the Services: the TCPA, CAN-SPAM Act, the Florida Telephone Solicitation Act (Fla. Stat. § 501.059), carrier rules (including 10DLC registration where applicable), and do-not-call and opt-out requirements. You warrant that you have obtained all legally required consents from each recipient before directing any communication to them, and that you will honor opt-outs immediately.
  • Data and Privacy Laws. All privacy and data-protection laws applicable to leads and consumers whose data you upload or collect, for which you are the data controller.

12.2 Virtual Staging and Photo Enhancement. AI-enhanced or virtually staged images must never misrepresent the material condition of a property. You will not use the Services to remove or conceal permanent fixtures or defects (e.g., power lines, damage, water stains, structural issues) or to alter a property's physical characteristics in a misleading way. You are solely responsible for clearly disclosing virtual staging or digital enhancement wherever such images are displayed, in accordance with MLS rules and applicable law, including preserving any watermark or label the Services apply.

12.3 Multilingual Content. The Services generate content natively in English, Spanish, and Haitian Creole. You are responsible for reviewing content in EACH language in which you publish it, or for having it reviewed by someone competent in that language. Legal disclosures required in your jurisdiction (license identification, fair-housing logos, staging disclosures, opt-out language) must appear in every language version you publish.

12.4 Concierge / Lead Communications. Automated lead responses are drafts of routine marketing communication only. They are configured not to negotiate, quote unlisted prices, make representations about property condition, flood, HOA or insurance status, or bind you or any party; however, no automated safeguard is perfect, and you remain responsible for every message sent from your account. You will promptly review lead conversations and take over personally where professional judgment, negotiation, or a statement of material fact is involved.

13. Leads and Consumer Data

13.1 Your Leads, Your Responsibility. Leads captured through your landing pages, QR codes, forms, and campaigns belong to you (subject to your brokerage's policies, which are your responsibility). You are the controller of lead data; Doorlyx processes it on your behalf to provide the Services.

13.2 Lawful Collection and Use. You warrant that all lead and contact data you upload or import was collected lawfully, with all consents required for the communications you direct the Services to send, and that you will use lead data only for lawful purposes. You will not upload purchased lists, scraped contacts, or data of persons who have not consented to be contacted where consent is required.

13.3 Consumer Requests. You are responsible for honoring consumer privacy requests (access, deletion, opt-out) directed at you. Doorlyx will provide commercially reasonable assistance through available account tools.

14. Third-Party Platforms and Service Providers

14.1 Dependencies. The Services depend on third-party infrastructure and platforms, which may include hosting, databases, payment processing, email delivery, AI text/image/voice/video generation, avatar rendering, video rendering, and social publishing APIs. Doorlyx may change providers at any time.

14.2 Their Terms Apply. When you connect a Third-Party Platform (for example, a Meta/Facebook/Instagram account, an MLS feed, or a Google account) or when your content is processed by an AI provider, your use is also subject to that platform's terms, policies, and technical limits. You authorize Doorlyx to access and act on connected accounts on your behalf and to share User Content with providers as sub-processors solely to provide the Services.

14.3 No Control; No Liability. Doorlyx does not control Third-Party Platforms and is not responsible or liable for their acts or omissions, including outages, API changes or deprecations, content moderation, account suspensions or bans, ranking or reach decisions, delivery failures, data handling, or changes to pricing or availability. If a platform suspends or restricts your account (including for content you published through the Services), that is a matter between you and the platform.

14.4 Provider Consent Flows. Avatar and voice features may require you or the Depicted Person to complete a provider's own consent-verification process. Failure or refusal to complete such verification may prevent use of those features without any refund obligation.

15. Doorlyx Intellectual Property

The Services, including all software, models, prompts, workflows, templates, designs, the Doorlyx name, the compass-door seal, the gold-X wordmark, brand assets, look and feel, documentation, and all improvements, are and remain the exclusive property of Doorlyx and its licensors, protected by copyright, trademark, trade-secret, and other laws. No rights are granted except as expressly stated in this Agreement. You may not use the Doorlyx name or marks without prior written consent, except to truthfully state that you use the Services.

16. Feedback

If you provide suggestions, ideas, or feedback about the Services, you grant Doorlyx a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without compensation, attribution, or obligation.

17. Copyright Complaints (DMCA)

Doorlyx respects intellectual-property rights and responds to notices under the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe content on the Services infringes your copyright, send a written notice to our designated agent at the address in Section 31 including: (a) identification of the copyrighted work; (b) identification and location of the allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the notice is accurate and you are authorized to act; and (f) your physical or electronic signature. We may remove content, notify the user, accept counter-notices, and terminate repeat infringers.

18. Privacy

Our collection and use of personal information is described in the Doorlyx Privacy Policy (and, where applicable, our Biometric Information Notice), which are incorporated into this Agreement by reference. By using the Services you consent to those practices.

19. Prohibited Uses

In addition to the restrictions elsewhere in this Agreement, you will not use the Services to: (a) violate any law, regulation, MLS rule, brokerage policy, or third-party right; (b) create or distribute content that is false, deceptive, defamatory, obscene, pornographic, hateful, harassing, violent, or discriminatory; (c) advertise properties you are not authorized to market, or fabricate listings, credentials, sales records, awards, or reviews; (d) send spam or unsolicited communications; (e) upload malware or interfere with the Services or other users; (f) misrepresent AI Outputs as independent journalism, government communication, or the statement of a person who did not authorize it; or (g) engage in any activity that Doorlyx reasonably determines harms the Services, other users, consumers, or Doorlyx's reputation.

20. Service Availability; Changes; Beta Features

20.1 The Services are provided on a commercially reasonable efforts basis. We do not guarantee uninterrupted, timely, secure, or error-free operation, and we may suspend the Services for maintenance, security, or operational reasons without liability or refund.

20.2 We may add, change, limit, or remove features, quotas, templates, languages, integrations, and providers at any time. Material reductions to a paid plan's core functionality will be communicated with reasonable notice where practicable.

20.3 Features identified as beta, pilot, preview, or experimental are provided AS IS, may be unstable or discontinued at any time, may have additional limits, and are excluded from any commitments elsewhere in this Agreement.

20.4 Data Export and Retention. During an active subscription you may export your generated assets and lead data using available tools. After termination, we may delete your account data after a reasonable period (generally thirty (30) days, or immediately for violations), except as retained for backups, legal compliance, or dispute resolution. YOU ARE RESPONSIBLE FOR EXPORTING YOUR DATA BEFORE TERMINATION.

21. Term, Suspension, and Termination

21.1 This Agreement applies from your first acceptance until terminated. You may cancel your subscription at any time effective at the end of the current billing period; you may delete your account at any time.

21.2 Doorlyx may suspend or terminate your access, disable features, remove content, and/or terminate this Agreement immediately and without refund if: (a) you breach this Agreement or any applicable law; (b) your use creates legal, security, or reputational risk to Doorlyx, other users, or consumers; (c) required by a Third-Party Platform, provider, or authority; (d) your account is inactive for an extended period on a free tier; or (e) we discontinue the Services (in which case we will provide reasonable notice and a pro-rata refund of prepaid, unused fees as your sole remedy).

21.3 Sections 6.4, 6.6, 8--19, and 21--30 survive termination.

22. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, ALL AI OUTPUTS, AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. DOORLYX AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR TRADE USAGE. WITHOUT LIMITING THE FOREGOING, DOORLYX DOES NOT WARRANT THAT: (A) AI OUTPUTS WILL BE ACCURATE, COMPLETE, CURRENT, ORIGINAL, NON-INFRINGING, OR COMPLIANT WITH ANY LAW, MLS RULE, PLATFORM POLICY, OR PROFESSIONAL STANDARD; (B) TRANSLATIONS OR MULTILINGUAL CONTENT WILL BE ACCURATE OR CULTURALLY APPROPRIATE; (C) AVATARS OR SYNTHETIC VOICES WILL RESEMBLE ANY PERSON TO ANY DEGREE OR BE FREE OF ARTIFACTS; (D) CONTENT WILL BE PUBLISHED, DELIVERED, OR DISPLAYED AT ANY PARTICULAR TIME OR AT ALL; (E) THE SERVICES WILL GENERATE LEADS, VIEWS, ENGAGEMENT, SALES, COMMISSIONS, OR ANY BUSINESS RESULT; OR (F) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. NO ORAL OR WRITTEN INFORMATION OR ADVICE FROM DOORLYX CREATES ANY WARRANTY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

23. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL DOORLYX, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, COMMISSIONS, GOODWILL, DATA, LEADS, OR BUSINESS OPPORTUNITY, OR FOR REGULATORY FINES, LICENSE DISCIPLINE, PLATFORM SUSPENSIONS, OR COSTS OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) THE TOTAL AGGREGATE LIABILITY OF DOORLYX FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICES WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU PAID TO DOORLYX FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (II) ONE HUNDRED U.S. DOLLARS (USD \$100).

The exclusions and limitations above apply regardless of the theory of liability (contract, tort, negligence, strict liability, statute, or otherwise), are fundamental elements of the bargain between the parties, and will apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, liability is limited to the maximum extent permitted by law. Any claim arising out of the Services must be filed within one (1) year after the cause of action accrues, or it is permanently barred, to the extent permitted by law.

24. Indemnification

You agree to defend, indemnify, and hold harmless Doorlyx and its members, managers, officers, employees, contractors, agents, suppliers, and licensors from and against any and all claims, demands, investigations, actions, damages, losses, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content or AI Outputs generated for, adopted by, edited by, or published by or for you; (b) your use of the Services, including Autopilot publications and Concierge communications made on your behalf; (c) your breach of this Agreement or of any representation or warranty in it; (d) your violation of any law, regulation, MLS rule, platform policy, or professional standard, including fair-housing, advertising, license-law, telemarketing, privacy, biometric, and publicity laws; (e) any claim by a Depicted Person, listing owner, photographer, brokerage, lead, or consumer relating to your activities; or (f) any dispute between you and your brokerage, team, or any third party. Doorlyx may assume the exclusive defense and control of any matter subject to indemnification (at your expense), and you agree to cooperate. You may not settle any claim that imposes any obligation or admission on Doorlyx without our prior written consent.

25. Dispute Resolution: Informal Resolution, Binding Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

25.1 Informal Resolution First. Before filing any claim, you and Doorlyx agree to try to resolve the dispute informally. The complaining party must send a written notice of dispute (describing the claim and the relief sought) to the other party (for Doorlyx, at the address in Section 31). The parties will negotiate in good faith for sixty (60) days from receipt. Arbitration may be commenced only after this period.

25.2 Binding Arbitration. Except as stated in Section 25.5, any dispute, claim, or controversy arising out of or relating to this Agreement or the Services (including formation, breach, termination, or the scope of this arbitration clause) will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The seat of arbitration is St. Lucie County, Florida; hearings may be conducted by videoconference, and for claims of USD \$25,000 or less the arbitration will be conducted on documents alone unless the arbitrator decides a hearing is necessary. Judgment on the award may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees except where the applicable AAA rules or governing law provide otherwise.

25.3 Class Action and Jury Waiver. YOU AND DOORLYX EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. Claims may be brought only in an individual capacity. The arbitrator may not consolidate claims of more than one person. If this class waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court under Section 26, and the remainder of this Section stays in effect.

25.4 Opt-Out. You may opt out of this arbitration agreement by sending written notice (including your name, account email, and a statement that you opt out of arbitration) to the address in Section 31 within thirty (30) days after first accepting these Terms. Opting out does not affect any other provision of this Agreement.

25.5 Exceptions. Either party may (a) bring an individual claim in small-claims court; and (b) seek temporary or preliminary injunctive relief in court for actual or threatened infringement or misuse of intellectual property, unauthorized access, or misuse of avatar/voice/biometric features.

26. Governing Law and Venue

This Agreement is governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-laws rules. For any dispute not subject to arbitration, the state and federal courts located in St. Lucie County, Florida (and the federal district encompassing it) have exclusive jurisdiction, and the parties consent to personal jurisdiction and venue there. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

27. Changes to These Terms

We may modify these Terms at any time. For material changes, we will provide notice by email, in-app notice, or by requiring re-acceptance at login, at least fifteen (15) days before the change takes effect where practicable. The current version, with its effective date and version number, will always be available in the Services. Your continued use after the effective date constitutes acceptance. If you do not agree, your sole remedy is to stop using the Services and cancel your subscription before the change takes effect. Changes to Section 25 (arbitration) do not apply to disputes for which either party has already provided a notice of dispute.

28. Electronic Communications and Notices

You consent to receive all communications, agreements, disclosures, and notices from Doorlyx electronically, by email to the address on your account, by SMS where you have provided a number and consent, or through the Services, and you agree these satisfy any legal requirement of a writing. You are responsible for keeping your contact information current. Notices to Doorlyx must be sent to the address in Section 31.

29. Force Majeure; Assignment

29.1 Doorlyx is not liable for any failure or delay caused by events beyond its reasonable control, including acts of God, hurricanes and severe weather, natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, power or internet failures, hosting or cloud-provider outages, Third-Party Platform or AI-provider failures or policy changes, cyberattacks, or governmental action.

29.2 You may not assign or transfer this Agreement or any rights under it without our prior written consent, and any attempt is void. Doorlyx may assign this Agreement freely, including in connection with a merger, acquisition, reorganization, or sale of assets.

30. General Provisions

30.1 Entire Agreement. This Agreement, together with the Privacy Policy, any Biometric Information Notice, order pages, and plan terms presented at purchase, constitutes the entire agreement between you and Doorlyx regarding the Services and supersedes all prior agreements and understandings on the subject.

30.2 Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.

30.3 No Waiver. A failure to enforce any provision is not a waiver. Waivers must be in writing and signed by the waiving party.

30.4 Independent Parties. Nothing in this Agreement creates a partnership, joint venture, employment, brokerage, fiduciary, or agency relationship between you and Doorlyx, except the limited technical-agent authorization in Section 11.1.

30.5 Language. These Terms are executed in English. Any translation (including Spanish or Haitian Creole) is provided for convenience only; the English version controls in the event of any conflict.

30.6 Export and Sanctions. You represent that you are not located in an embargoed country and are not on any U.S. government restricted-party list, and you will comply with applicable export laws.

30.7 Headings; Interpretation. Headings are for convenience only. "Including" means "including without limitation."

31. Contact

Doorlyx LLC

Attn: Legal / Terms of Use

749 SW Acapulco Terr., Port St. Lucie, FL 34953

Email: legal@doorlyx.com